Integrations

We build workflows across the tools your team already uses. The exact integration approach is assessed during discovery; the categories below are examples, not a list of ready-made connectors.

Common systems

• CRM and revenue tools
• Email, Slack and Microsoft Teams
• Zendesk, Intercom and customer support tools
• GitHub, Jira and engineering tools
• Databases, internal APIs and cloud services

Access and permissions

Use dedicated service accounts and the minimum permissions needed for the agreed workflow. Keep credentials in the deployment environment’s secret store, never in prompts or source code.

Human control

Define which actions can happen automatically, which require approval, and which must be escalated. Agree an owner for exceptions before deployment.

Reliability

We assess API limits, retries, duplicate events, observability and failure recovery as part of the integration scope. Some systems may need a custom API or an alternative approach.